Amer Sports - Order to Cash Assistant (Claims Processing Assistant) - Kraków

Hybrid, Kraków

We’re looking for Order to Cash Assistant (Claims Processing Assistant)  for Amer Sports’ office in Kraków

Amer Sports is a global collective of iconic sports and outdoor brands, powered by a community of people who share a passion for authenticity, impact, and excellence. We bring together leading brands, talented teams, and a culture built on collaboration. If you’re looking for an environment where you can make an impact and grow your career, we invite you to explore the opportunity below.

What you will be doing

• Collect and upload required documents to customer portals and internal trackers.
• Maintain dispute trackers and logs with accurate status updates.
• Perform basic Excel tasks, including sorting, filtering, basic formulas, simple pivot tables, and VLOOKUPs using team-provided templates.
• Respond to internal inquiries and requests from collectors and other departments.
• Perform other duties and responsibilities as assigned.

What you need to succeed

• Proficiency in English (written and spoken).
• Minimum 6 months experience in sales, customer service or similar role.
• Two years post-high school education preferred.
• Basic SAP knowledge and related tools/applications.
• Strong Excel skills (sorting, filtering, formulas, basic pivots, formatting, shortcuts).
• Follows established processes and procedures accurately.
• Basic problem-solving skills with guidance.
• Clear communication skills with internal stakeholders.
• Learns independently while proactively seeking support when needed.
• Works under close supervision with closely monitored progress and workload management.

What’s in it for you

• Discounts on Quality Products: Benefit from compelling discounts on our own-brand products (including Salomon, Atomic, Peak Performance, and more).
• Meaningful Projects: Contribute to responsible projects with dedicated teams, making a real impact and driving positive change.
• Continuous Learning: Access our e-learning platform with a wealth of engaging learning content to expand your knowledge and skills.
• Engaging Company Culture: Experience a workplace with a strong team spirit and an open, appreciative culture, where you’ll feel valued and part of a supportive community.
• Work-Life Balance: Enjoy flexible working hours and the option for mobile working or a home office setup.
• Career Growth: Elevate your career in Finance.
• Global Exposure: Collaborate with a diverse, international team spanning North America, Asia Pacific, and beyond.

Our Candidate-Centric Hiring Process:

At Amer Sports, we strive to make our hiring process seamless and engaging. Every CV is reviewed by real people, not AI, so your application receives the attention it deserves. Here’s what you can expect:

1. Phone Screening with Recruiter
2. Interview 
3. Feedback & Decision

Apply now!

Please submit your application exclusively via the application form. CVs sent by email will not be considered or processed.

If you have any questions or need clarification at any stage of the application process or during your journey with us, please don’t hesitate to reach out to [email protected]. We’re here to provide you with the support and information you need to make your experience with Amer Sports as smooth and enjoyable as possible. Your success and satisfaction are our top priorities, and we’re always here to assist you!

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