On - Intern – Finance Technology - Berlin

Team for Career Site

Technology

In short

We develop and support both our customer-facing applications and the internal tools that empower our Happiness Delivery (Customer support) agents to provide world-class support. We leverage a modern tech stack (NestJS, TypeScript, GCP) to innovate with automation, AI, building proactive and intelligent solutions that anticipate customer needs.

Your mission

– Partner with cross-functional teams to evaluate low-code/no-code workflows, delivering a roadmap for modernization and technical scalability
– Prototype and implement AI-driven solutions to automate tech support ticket triaging, reducing manual routing overhead.
– Assist building and deploying software solutions that optimized customer service operations.
– Contribute to modernization of tooling and services architecture to accommodate expanding use-cases and requirements.

Your story

– Software engineering experience with a focus on Python or TypeScript/JavaScript.
– Passionate about leveraging AI-assisted engineering to build smarter, faster solutions.
– Passion with creating seamless, premium experiences for users.
– Good communication and presentation skills.

Meet the team

We develop and support both our customer-facing applications and the internal tools that empower our Happiness Delivery (Customer support) agents to provide world-class support. We leverage a modern tech stack (NestJS, TypeScript, GCP) to innovate with automation, AI, building proactive and intelligent solutions that anticipate customer needs.