Arc’teryx - Store Lead (Retail Supervisor) – Bicester (m/f/d) - Bicester

As an Arc’teryx Lead, here’s what you’d be doing:

• Lead with Purpose: You embody the Arc’teryx Vision, Purpose, and Values -bringing leadership, awareness, and energy to every shift on the floor. 
• Elevate the Guest Experience: You support the team in delivering world-class service by sharing product knowledge, coaching Product Guides, and leading from the floor five days a week. 
• Drive the Business Forward: You help oversee all five pillars of the store -experience, product, community, operations, and people – while managing inventory, visual merchandising, and daily operations. 
• Build Community & Connection: You share brand stories and event details with guests and teammates, making everyone feel welcome and inspired to join in. 
• Communicate & Collaborate: You keep the team aligned by sharing company updates, supporting store procedures, and partnering with leadership to meet goals. 
• Operate with Excellence: You manage transactions, open and close the store, and use tools to track sales, labor, and budgets – keeping everything running smoothly. 

Are you our next Lead?

• Leadership Experience: You bring 1+ years of leadership and retail experience, with a natural ability to coach, motivate, and unlock potential in others.
• Guest-Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
• Operational Excellence: Strong organizational, time management, and problem-solving skills, with the ability to manage inventory, scheduling, and team performance.
• Language Skills: Fluency in both the local language (e.g., German) and English is essential.
• Flexibility: Willingness to work key retail periods (e.g., Black Friday and holiday season) and ability to lift up to 30 lbs as needed.