On - Lead, Wholesale Training - Shanghai

Team for Career Site

Retail (office team)

In short

As a Wholesale Training lead, you will be solely responsible for designing, implementing, and managing all training initiatives for our wholesales channel. Your expertise will directly contribute to enhancing wholesale channel performance, consistency of brand, culture, and service. with the ultimate goal of maximizing revenue in the wholesale channel.

Your mission

– Initiate and execute the annual training plan against business and training priorities

– Work closely with retail trainers to mirror & adapt training programs and contents for wholesale, including culture, onboarding, product knowledge, customer service, NSO, etc..

– Work closely with the sales team as well as wholesale channel partners to identify training needs, sharing insights and develop customized solutions in terms of training contents and blended training format

– Lead end-to-end training projects from needs analysis to rollout and evaluation to ensure the training implementation

– Manage timelines, resources, budgets, and stakeholder communication for all wholesale channel training initiatives.

– Conduct high-impact training sessions for wholesale channel staff and trainers.

– Implement assessment tools to measure training effectiveness and business impact.

– Analyze feedback and performance data to continuously improve training effectiveness

– Foster a culture of continuous learning and development within the wholesale channel network

– Act as the primary training liaison between the company and the wholesale channel network.

– Report on training metrics and ROI to key stakeholders

Your story

– Bachelor’s degree in Human Resources, Education, Business, or related field; Professional certifications (e.g., TTT, PMP) are a plus.

– Minimum 10 years of experience in retail training in retail industry

– Proven expertise in instructional design, adult learning principles, and curriculum development.

– Strong project management skills with a track record of managing multiple initiatives simultaneously.

– Exceptional facilitation and presentation skills, with the ability to engage and inspire audiences.

– Outstanding communication, interpersonal, and stakeholder management abilities.

– Highly organized, with excellent coordination and problem-solving skills.

– Proficiency in learning management systems (LMS) or digital training tools.

– Fluency in English

– Self-driven and proactive, with a strong sense of ownership and accountability.

– Open-minded, adaptable, and collaborative team player.

– Results-oriented with a keen business acumen and ability to link training to commercial outcomes.

– Passionate about retail, sports, and people development.

– Willingness to travel as needed to support wholesales.

Meet the team

At On China we are passionate about running, passionate about growing our young team and passionate about bringing the fastest growing running brand globally, to one of the fastest growing markets worldwide. Be it in our office in Shanghai, supporting our stores across the country, building our brand community in China, or running and hiking trails, we are one fun team, and we’re looking for more On friends to join us.