On - Lead Project Manager – Retail and Workplace Technology - Zürich

Team for Career Site

Technology

In short

Are you a seasoned Technology Project Manager who excels at turning complex plans into operational reality? We are looking for a Lead Technology Project Manager to anchor our retail and workplace expansion and infrastructure projects around the World.
While reporting to the Senior Lead Global PMO, you will take the lead on high-priority projects, ensuring that our global standards are applied with precision. You will act as a guiding resource for other project team members, driving best practices and process improvements to ensure every retail store, workplace, showroom and other special project delivery is seamless.

Your mission

– End-to-End Project Execution: personally manage high-impact Retail and Workplace Technology projects (new store, workplace, showrooms, special projects openings, etc.) from initial network/technology design through to final deployment. You will orchestrate seamless collaboration between the Global Project Team, Construction, Global technology Site Services, and international vendors to ensure project alignment.
– Technology & Deployment Standards: define and oversee the technology lifecycle for all project phases—from initial timeline documentation and ISP planning to final delivery. You will orchestrate the procurement and installation of a comprehensive tech stack, including Network infrastructure, RFID systems, payment devices, traffic counters, printers, audio & visual systems and security camera (CCTV) solutions, ensuring 100% alignment with global standards and strict security/audit compliance.
– Operational Innovation & Continuous Improvement: proactively identify and pilot innovative solutions (e.g., AI-driven tools, next-gen RFID) and transform “boots-on-the-ground” insights into actionable feedback for the Global technology team to refine worldwide standards.
– Process Advocacy & Strengthening: evaluate current deployment workflows and advocate for “best-in-class” project management methodologies to improve team efficiency and delivery quality.
– Vendor & Procurement Coordination: lead the management of regional and international vendors, ensuring hardware procurement (hardware and engineering) stays on timeline and within the established budget. Review vendor performance, ensuring our external partners scale alongside our growth.
– Take full responsibility for the financial health of assigned projects, including detailed tracking, reporting, and proactive risk mitigation.
– Global-Regional Bridge: collaborate closely with the Global Technology and Construction teams to ensure local requirements are met without compromising global infrastructure integrity.

Your story

– Experience: minimum 7+ years in Technology Project Management, specifically within retail, office expansions, or large-scale physical infrastructure.
– Certifications: project management certification (PMP, Prince2, or equivalent) preferred.
– Technical Mastery: good understanding of IT/Network infrastructure, Retail Tech stack (RFID, Payment devices, Traffic Counters) and AV systems.
– Operational Agility: expert-level vendor negotiation skills and the ability to solve complex, high-pressure technical roadblocks in a fast-paced environment.
– Functional Knowledge: you have a “lead by example” mindset. You can dive deep into technical network troubleshooting while simultaneously presenting a high-level budget strategy to leadership.
– Influence without Authority: proven ability to guide peers and influence and manage both internal and external stakeholders.
– Communication: exceptional ability to translate complex technical requirements into clear project milestones for non-technical partners (Construction, Visual Merchandising, etc.).
– International: fluency in English and a readiness for regional and international travel to lead site-specific deployments. Additional languages are a plus.
-Education: Bachelor’s Degree in Information Technology, Computer Science, Business Management, or a related field.

Meet the team

The Retail and Workplace team is a dynamic team focused on infrastructure and technology for retail, office and showroom expansions, as well as technology & innovation related projects.