Winamax - Chargé de relation clients (H/F) – Portugal – 6 mois - Paris
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A Winamax é uma empresa dinâmica e inovadora que está a ultrapassar os limites da indústria do jogo online. É líder de poker e apostas desportivas em França, com 350.000 jogadores e 500.000 apostadores por mês respetivamente. A nossa identidade assenta na criatividade e na audácia: o lema “work hard play harder” poderia ter sido escrito para a Winamax! Estamos empenhados em oferecer aos nossos jogadores uma experiência excecional, combinando tecnologia de ponta, entretenimento emocionante e serviços de alta qualidade para os nossos jogadores.
Com instalações situadas no centro de Paris e uma oferta de atividades permanente (ginásio, aulas de desporto, massagens, churrascos…) fazem da nossa empresa um lugar verdadeiramente atípico. Reunidos nos mesmos escritórios, a nossa paixão comum pelos jogos e a nossa cultura internacional, influenciada pelas nossas equipas Portuguesas, Espanholas, e Alemãs, são a verdadeira força da nossa empresa.
E se tivesses um futuro no mundo dos jogos?
Dans le cadre de notre développement et de notre croissance en Europe, nous recrutons plusieurs Chargés de Relation Clients pour le marché portugais.
Au sein du Service Support Clients Winamax, véritable pilier de la satisfaction de nos joueurs, tu seras chargé de répondre de manière proactive et appropriée à leurs différentes demandes : demandes d’informations, de conseils, opérations de gestion de compte, réclamations, etc…
Les échanges se feront via les canaux de communication utilisés par nos clients et prospects : email, réseaux sociaux …
Nous avons à cœur d’optimiser l’expérience de jeu de nos joueurs et d’ assurer une meilleure compréhension de nos offres de poker et de paris sportifs, ainsi que de l’utilisation des systèmes de jeu. Inscrit dans l’image de marque de l’entreprise, tu garantis un service de qualité et une fidélité constante.
PROFIL RECHERCHÉ
MODALITÉS DU POSTE
PROCESSUS DE RECRUTEMENT
Lors du processus de recrutement, Winamax vous rembourse votre trajet aller-retour, sur présentation d’un justificatif
Se o poker ou as apostas esportivas não são argumentos suficientes, temos outros!
E também:
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