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Retail (office team)

In short

The Area Lead (Central) is responsible for supporting multiple retail Store Leaders across North America in guiding operations and performance. Through authentic connection, you will be the one to provide strategic direction, support building brand awareness and drive business growth and profitability in alignment with On’s mission to ignite the human spirit through movement. Through your strong inspirational leadership and guidance of Store Leaders, you foster a high-performance culture and promote employee engagement while developing a strong pipeline of talent to fuel our growth.

The Area Lead (Central) will report directly into the Head or Retail, Americas and support the (Central) Region of North America. In this role you will collaborate with Store Leaders to address operational challenges and implement process improvements. You will foster a positive and inclusive work environment that encourages collaboration, innovation, and employee growth. You will collaborate with the sales and marketing teams to identify business opportunities, develop community relationships, and drive revenue growth.

Your mission

– You will develop and own responsibility for the business & people strategies for your region, in steady state and 1 year out
– Set performance targets and key performance indicators (KPIs) for each location and monitor progress towards goals
– Oversee the day-to-day operations of multiple locations within the region, ensuring compliance with company standards, policies, and procedures
– Manage the regional budget, forecasting revenue, expenses, and profitability
– Analyze financial reports, identify trends, and implement strategies to maximize revenue and minimize costs in collaboration with Store Leaders
– Enable Store Leaders to drive store operations in line with local and global priorities by providing them with the information, tools, resources, and support they need
– You will recruit, identify and nurture high-potential employees, preparing them for their future growth and leadership roles
– Support learning and development consistently and provide ongoing coaching, feedback, and performance evaluations to enhance individual and team performance

Your story

– 5+ years experience in a similar leadership role, with at least 2 year experience in multi-retail store management
– You have experience managing the regional budget, forecasting revenue, expenses, and profitability.
– Excellent leadership and interpersonal skills, with the ability to motivate and inspire a diverse team
– Knowledge of relevant industry regulations and compliance requirements
– Travel Requirement: This position requires approximately 30% of travel time across the (Central) Territory. The ability to travel independently and on a regular basis is essential

Meet the team

Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value authenticity, collaboration, and a relentless drive for excellence. We move fast, stay agile, and always put our fans at the center of everything we do, ensuring that every interaction delivers a moment of WOW.

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