Amer Sports - Order to Cash Accounting Specialist – Key Accounts & Disputes - Anywhere

Hybrid, Kraków | Working hours: 2:00–10:00 p.m. or 3:00–11:00 p.m. + occasional first shift (1–2x per week)

Are you detail-oriented and enjoy solving complex account issues while working with key customers? Amer Sports Global Business Services is looking for an Order to Cash Accounting Specialist – Key Accounts & Disputes to join our international finance team.

In this role, you will be responsible for managing accounts receivable for selected key accounts and overseeing the end-to-end dispute resolution process. You will work closely with internal teams and customers to ensure that payments, claims, and disputes are handled accurately and efficiently, contributing to a healthy cash flow and strong customer relationships.

What you will be doing:

Key account portfolio management

• Monitor daily ageing and manage the accounts receivable portfolio for key customers.
• Track payment status and proactively follow up on open items and disputes.
• Support the resolution of credit hold situations to ensure smooth order processing.

Dispute management & claims processing

• Manage the end-to-end dispute process to ensure timely investigation and resolution.
• Collect required documentation and prepare claims in customer portals in line with internal procedures.
• Maintain dispute trackers and records of all collection and recovery activities.

Customer & stakeholder collaboration

• Act as a point of contact for customer queries related to billing, orders, claims, and credit notes.
• Cooperate with internal stakeholders, including Sales, Customer Experience, Warehouse, Logistics, and other Order-to-Cash teams.
• Support Credit Managers during collection activities and ad hoc customer calls.

Process support & knowledge sharing

• Conduct on-the-job training for new team members and support knowledge sharing within the team.
• Create and maintain process documentation, such as desktop procedures.
• Support team backup planning to ensure continuity of operations.

What you need to succeed:

• Minimum 2 years of experience in high-volume collections and/or customer dispute resolution.
• Very good command of English.
• Strong working knowledge of SAP, including credit master data, sales order management, and dispute processing.
• Very good knowledge of MS Excel and other Microsoft Office tools.
• Experience handling large volumes of financial data and investigating discrepancies.
• Strong analytical and problem-solving skills with excellent attention to detail.
• University degree in Finance, Accounting, Business Administration, or a related field.
• Ability to work independently, manage priorities, and collaborate effectively with internal and external stakeholders.
• Proactive mindset with the ability to anticipate issues and suggest improvements to existing processes

What’s in it for you:

With us, you’ll inspire others to embrace the joy of sports while connecting with a global network of passionate individuals. We foster a dynamic and supportive culture that empowers you to innovate, grow professionally, and pursue your passion for both sports and the outdoors.

• Continuous Learning: Access our e-learning platform with a wealth of engaging learning content to expand your knowledge and skills.
• Discounts on Quality Products: Benefit from compelling discounts on our own-brand products (including Salomon, Atomic, Peak Performance, and more)..
• Engaging Company Culture: Experience a workplace with a strong team spirit and an open, appreciative culture, where you’ll feel valued and part of a supportive community.
• World-leading brands: Engage with our iconic sport and outdoor brands that help people reconnect with themselves and nature.
• Shared passion for sports and the outdoors: Fuel your passion for sports and outdoor activities, inspired by our athletes, products, and the pride we take in our work.
• Smooth Transition: Benefit from a comprehensive onboarding program designed to help you integrate seamlessly into our organization.
• Career Growth: Elevate your career in Finance.
• Work-Life Balance: Enjoy flexibility, including a hybrid work model, for a harmonious work-life balance in our modern, well-connected office.
• Global Impact: Engage in diverse and challenging projects alongside colleagues from varied backgrounds.
• Authentic community: Be part of a culture that values authenticity and fosters trust within a global community.
• Global collaboration: Collaborate with diverse teams from across the world, sharing perspectives and driving collective success.
• Collective success: Push each other to reach full potential, celebrate wins together, and enjoy a workplace that feels like a community.
• Finance: As a member of our Finance team, you’ll work at the core of a global business, driving transformation, supporting growth, and shaping the future of finance across iconic sports and outdoor brands—all within a dynamic, fast-evolving environment.

Our Candidate-Centric Hiring Process:

At Amer Sports, we strive to make our hiring process seamless and engaging. Every CV is reviewed by real people, not AI, so your application receives the attention it deserves. Here’s what you can expect:

1. Phone Screening
2. Interview
3. Feedback & Decision

Apply now!

Please submit your application exclusively via the application form. CVs sent by email will not be considered or processed.

If you have any questions or need clarification at any stage of the application process or during your journey with us, please don’t hesitate to reach out to talentacquisition@amersports.com. We’re here to provide you with the support and information you need to make your experience with Amer Sports as smooth and enjoyable as possible. Your success and satisfaction are our top priorities, and we’re always here to assist you!

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