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Your Opportunity at ARC’TERYX:

As the Digital Merchandising Manager, EMEA, you own the end‑to‑end execution, availability, and performance of digital merchandising for the region. You operate at the intersection of product clarity, inventory flow, and merchandising analytics, ensuring guests can find and confidently choose the right gear—when they need it.

You translate data into clear action: aligning navigation, category architecture, and storytelling with stock positions, demand signals, and seasonal realities. Your decisions balance guest needs, commercial impact, and brand integrity, and your ownership is visible in conversion, availability, and guest confidence.

This role is based out of our Garching office (near Munich) and is open to hybrid remote work (2 days in the office, 2 days at home and, 1 day at the discretion of the manager). Candidates must be eligible to work in Germany. 

Meet Your Future Team:

The EMEA Digital Commerce team is responsible for developing our ecommerce channel and all consumer-facing digital touchpoints for Arc’teryx in EMEA. It is a high-performing team responsible for direct-to-consumer ecommerce (strategy & operations), Digital Marketing (CRM & paid), Digital Analytics and working closely with global counterparts. The team works closely with many other regional teams within Marketing and Commercial.

If you were in the Manager, Digital Merchandising EMEA role now, here are some of the core activities you would be doing:

Digital Merchandising Ownership (Manager Scope)

  • Own and execute the EMEA digital merchandising strategy, aligned to global frameworks
  • Maintain accountability for category architecture, navigation, collections, landing pages, and seasonal storytelling
  • Ensure decisions prioritize guest clarity, technical credibility, availability, and commercial impact

Merchandising Analytics & Performance Leadership

  • Own merchandising performance analysis and convert insight into action
  • Define and track KPIs: conversion, AOV, revenue, product discovery effectiveness, sell‑through, bounce/exit on key nodes, PDP engagement
  • Analyze performance by activity, category, market, season, and traffic source to identify opportunities and risks
  • Developing Product recommendation strategies through reporting analysis, and A/B testing 
  • Optimizing on-site search by conducting frequent audits, rule optimization and analysis on top key search terms with and without results
  • Build clear performance narratives for leadership and global partners and recommend decisive next steps

Inventory Flow & Availability Management

  • Partner with Planning, DC Operations, and Transportation to align buy, inbound flow, and site presentation to key commercial moments (season drops, weather shifts, peaks)
  • Own the translation of inventory positions into merchandising action: prioritize hero SKUs, size runs, and colorways; throttle low‑depth items; manage early/late arrivals
  • Ensure availability is visible and reliable across EMEA: manage regional nuances, cut‑ins, carryover, and size‑curve health
  • Coordinate with Global/Regional partners on allocation, replenishment, and channel protection to avoid over-sell and guest disappointment

Inventory Analytics & Sales Insights

  • Define and track inventory‑linked KPIs: in‑stock rate/availability %, OOS rate, back‑in‑stock velocity, fill rate, weeks of cover, aged inventory %, RTV/markdown exposure, size‑curve integrity
  • Build assortment health views (by activity, category, market, and season) and recommend re‑merchandising moves to protect guest experience and revenue
  • Identify early demand signals and communicate hero SKU opportunities, risk on low depth, and substitution pathways to sustain sell‑through without compromising brand standards
  • Partner with Planning on buy-read guidance and in‑season rebuys, informed by click‑to‑cart, PDP conversion, and search/filter interaction data
  • Own back‑in‑stock strategy in partnership with CRM: set prioritization logic, timing, and PDP messaging to maximize recovery and minimize guest friction
  • Establish cadenced reporting and action reviews (weekly/seasonal) that directly inform site updates, campaign readiness, and inventory protection moves

Seasonal & Regional Execution

  • Lead EMEA seasonal execution aligned to climate, terrain, and market demand
  • Partner with Planning to align inventory strategy, depth by size, and hero product focus
  • Ensure timely, high‑quality execution of launches, campaigns, and transitions, with inventory readiness checked and communicated

Cross‑Functional Leadership

  • Serve as the EMEA merchandising SME in global forums
  • Influence decisions through data‑backed insight and clarity of recommendations
  • Represent regional learnings and guest behavior to inform global standards, tools, and roadmaps

Here are some of the things you could be working on in the future:

  • Advance activity‑based and personalized merchandising using availability and intent signals
  • Co‑develop self‑serve dashboards for merchandising + inventory health
  • Integrate sustainability and repairability deeper into assortment and PDP decisioning
  • Mentor junior teammates in inventory‑aware merchandising judgment 

Are you our next Manager, Digital Merchandising EMEA?

  • Bachelor’s degree in business, Marketing, Commerce, Supply Chain/Analytics, or related field
  • 5–7 years in digital merchandising/ecommerce trading, with direct exposure to inventory flow and availability management
  • Proven ability to translate data and inventory positions into decisive merchandising action
  • Experience in matrixed, regional/global environments
  • Experience in using Digital Merchandising and Search management software  
  • Strong working knowledge of ecommerce platforms, analytics tools; familiarity with SAP (e.g., S/4HANA), allocation/replenishment logic, and backorder/pre‑order frameworks is a plus
  • You are proactive in identifying the root cause of issues and developing solutions
  • You remain highly flexible and adaptable when faced with ambiguity
  • You effectively balance autonomy and collaboration
  • You inspire breakthrough thinking and continuous improvement
  • You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to leaving it better
  • Your passion for your work is paralleled by your passion for getting outside and living it
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. 
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.  
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. 
Join us in creating positive change in ourselves, our communities, and the world. 
Live it. Get out there – the mountains make us better 
Disruptive evolution. In pursuit of better. Always. 
Commit. We set bold objectives and see them through. 
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