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Your Opportunity at ARC’TERYX: 
You lead a team that delivers best in class guest experiences, building connections and committing to bold objectives both in-store and in our communities. You are an entrepreneurial manager with the ability to expect change, embrace ambiguity, and deliver. You are responsible for all aspects of the retail store operations, and for the strategy and development of your people and communities. 
You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same. This enthusiasm for our brand, product, and values inspires your team, which in turn elevates the guest experience, creating space for everyone to find their Outer Peace. 
You intuitively find moments to reflect and celebrate achievements, and you create leadership development opportunities within your business to ensure the highest level of engagement for your team. You build capabilities within your team to drive strategy and achieve results for your business both today, and for the future. You recognize that we create a better world, together.   
This is a full-time, on-site role located in Taiwan. As a Store Manager, you will oversee daily store operations, manage staff, ensure sales goals are met, maintain inventory standards, and deliver excellent customer experiences. Responsibilities include leading a team, implementing training programs, handling scheduling and staff development, ensuring adherence to company standards, and building relationships with customers to enhance brand loyalty and satisfaction.

As an Arc’teryx Store Manager, here’s what you’d be doing:

  • Leading a team in alignment with the Arc’teryx Vision, Purpose and Values 
  • Managing the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people), you are well rounded in all five pillars through training and time in role 
  • Leading the training and coaching of a high performing team through the lens of the Arc’teryx Guest Journey and our commitment to best-in-class guest experience 
  • Championing floor leadership and exceptional guest experience by leading from the floor 80% of your week 
  • Overseeing the entire employee experience from onboarding through offboarding(hiring, training, developing, performance management, and termination) 
  • Running a profitable store by enrolling the entire team to achieve sales targets and driving discipline in labor planning and controllable expenses 
  • Owning hours management and scheduling for your team with a deep commitment tothe guest and employee experiences 
  • Building partnerships within your community to discover brand ambassadors and influencers to drive increased brand awareness 
  • Owning all product/inventory management at your store, including executing product walkthroughs, overseeing visual merchandising and sell-through 
  • Utilizing company tools to strategically plan your store budget and labor hours, with full accountability for the results 
  • Leading weekly leadership meetings to inform on brand updates and the five areas of the business (People, Product, Community, Operation and Finance) 

Are you our next Store Manager?

  • You have 3-5 years of leadership and retail management experience 
  • Experience in customer service, team management, and staff development
  • Strong organizational, problem-solving, and decision-making abilities
  • Effective communication, relationship-building, and interpersonal skills
  • Knowledge of inventory management, visual merchandising, and sales strategy implementation
  • Proficiency in analyzing sales data and generating actionable insights
  • Ability to thrive in a fast-paced retail environment, meeting sales targets
  • Flexibility to work weekends, holidays, and extended hours as needed
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. 
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.  
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. 
Join us in creating positive change in ourselves, our communities, and the world. 
Live it. Get out there – the mountains make us better 
Disruptive evolution. In pursuit of better. Always. 
Commit. We set bold objectives and see them through. 
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