Amer Sports - Order to Cash Specialist with Czech (Cash Collection) - Kraków

Fixed-term contract | Hybrid work model including at least 2 days per week from the office| Kraków

We’re looking for Order to Cash Specialist with Czech (Cash Collections) for Amer Sports’ office in Kraków.

Amer Sports is a global collective of iconic sports and outdoor brands, powered by a community of people who share a passion for authenticity, impact, and excellence. We bring together leading brands, talented teams, and a culture built on collaboration. If you’re looking for an environment where you can make an impact and grow your career, we invite you to explore the opportunity below.

What you will be doing

• Manage Accounts Receivable Portfolio – monitor aging on a daily basis, manage customer portfolio, follow up on overdue accounts, contact customers to collect outstanding balances, negotiate payment plans, and maintain accurate records of collection activities.
• Support Credit & Order Management – review orders on hold, resolve credit hold issues, and cooperate with the Credit Manager on ad hoc credit and collection activities.
• Deliver Customer Support – handle customer inquiries related to billing, orders, credit notes, payments, and other account-related matters via phone and email.
• Collaborate with Internal Stakeholders – communicate effectively with Sales, Customer Experience, other ITC teams, and customers to resolve issues and ensure smooth operations.
• Perform Collection Activities – proactively follow up on overdue accounts, use available tools to locate unresponsive customers, and drive timely debt collection.
• Maintain Documentation & Procedures – create and update desktop procedures while ensuring all collection activities are properly documented.
• Support Team Development – provide on-the-job training for new joiners and share knowledge to ensure a smooth onboarding process.
• Ensure Business Continuity – execute employee backup plans and contribute to the efficient day-to-day operation of the Accounts Receivable and Credit team

What you need to succeed

• Language skills –  High proficiency in Czech and Polish, with fluency in English to communicate effectively in an international environment.
• Education – Bachelor’s or Master’s degree in Finance, Accounting, Business Administration, Economics, or a related field.
• Technical skills – Proven knowledge of SAP (credit master data, sales orders, payment processing, and query handling), collection tools, and Microsoft Office.
• Role-relevant skills – Ability to work independently on payment arrangements, resolve complex issues with support when needed, strong understanding of company processes and policies, proactive approach, high level of responsibility, continuous improvement mindset, commitment to quality and efficiency, and willingness to support and mentor junior team members.

What we consider a plus

• Relevant experience: Experience in high-volume collections and practical knowledge of debt collection processes.

What’s in it for you

At Amer Sports, you’ll be part of a global community of people who care about what they do and how they do it. Across our teams and brands, we are driven by ambition, collaboration, and a shared purpose of elevating the world through sport.

• Employee product benefits: Enjoy access to employee discounts on quality products from our iconic brands.
• Global collaboration: Work with diverse, international teams and collaborate across brands, functions, and markets, learning from different perspectives along the way.
• Access to a global network of leading brands: Work within a global collective of iconic sports and outdoor brands, gaining exposure to different businesses, perspectives, and opportunities across Amer Sports.
• We’re in the game together: Join a culture built on trust, support, and shared responsibility, where progress is achieved together and success is celebrated as a team.
• Purpose‑driven environment: Be part of work that supports healthier, more active lives through our iconic sports and outdoor brands.
• Small teams, real impact: Contribute in small, trusted teams within a global company, where your ideas matter and your work can create real impact.
• Excellence in how we work: Join an environment where quality, innovation, and continuous improvement matter, and where people are encouraged to raise the bar in how work is done.
• Ambitious career development: Develop your skills through meaningful work, new challenges, and collaboration with experienced colleagues.
• Modern technologies and ways of working: Be part of teams that work with modern technologies and continuously evolve how we build, operate, and improve our digital solutions.
• IT: At Amer Sports, IT professionals have the chance to work on cutting-edge projects and implement advanced technologies, driving progress in a globally recognized company with prestigious brands.

What to expect from the recruitment process

1. CV screening: Every CV is reviewed by a human.
2. Phone screening: A conversation with Amer Sports’ Recruiter to discuss the role, our organization, and your expectations.
3. Interviews: 2 rounds, including language check and one with the hiring manager.
4. Feedback and decision: We aim to provide feedback throughout the process.

Interested?

Please submit your application via the application form latest on. CVs sent by email will not be considered or processed.

If you have any questions or need clarification at any stage of the application process or during your journey with us, please don’t hesitate to reach out to [email protected] (HR). Apply and join us in striving for excellence at each step!

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