Amer Sports - Order to Cash Junior Specialist (Cash Collection) - Kraków

Employment Contract | Full-time | Hybrid | Work in shifts 3 PM – 11 PM | Kraków

We’re looking for Order to Cash Junior Specialist (Cash Collection) for Amer Sports’ office in Kraków.

Amer Sports is a global collective of iconic sports and outdoor brands, powered by a community of people who share a passion for authenticity, impact, and excellence. We bring together leading brands, talented teams, and a culture built on collaboration. If you’re looking for an environment where you can make an impact and grow your career, we invite you to explore the opportunity below.

As our Order to Cash Junior Specialist (Cash Collection), you’ll play a hands-on role in keeping our wholesale receivables healthy — building direct relationships with customers, resolving credit issues, and ensuring cash flows smoothly across the business. It’s a role where ownership and attention to detail truly matter, and where you’ll develop your finance skills within a genuinely global environment. Please note that this role operates on the 3rd shift, from 3:00 PM to 11:00 PM.

What you will be doing

Portfolio & Aging Management

• Monitor the accounts receivable aging on a daily basis and actively manage your customer portfolio.
• Review orders on hold and resolve credit hold issues in a timely manner.
• Follow up with overdue accounts regularly and keep accurate records of all collection activities.

Customer Communication & Outreach

• Contact customers with overdue balances to collect outstanding payments or negotiate a suitable payment plan.
• Handle both inbound and outbound calls with customers, responding promptly and professionally.
• Use available tools and resources to locate unresponsive customers and keep communication moving forward.

Query Resolution & Cross-team Collaboration

• Address customer queries related to billing, orders, and credit notes.
• Respond to emails from internal stakeholders including Sales, Customer Experience, and other ITC teams.
• Cooperate with the Credit Manager on ad hoc matters and collection calls.

Process Support & Knowledge Sharing

• Support the onboarding of new team members through on-the-job training.
• Create and update desktop procedures to keep process documentation accurate and current.
• Step in as part of the team’s employee backup plan when needed.

You will report to the OTC Team Lead (Cash Collection).

What you need to succeed

Experience & Technical Expertise

• At least 6 months of experience in sales, customer service, or a related field.
• Basic understanding of collections procedures and credit policies.
• Familiarity with SAP — basic knowledge of relevant transactions and tools.
• Solid Excel skills for the day-to-day: filtering and sorting data, basic formulas, cell formatting, and keyboard shortcuts.

Skills & Personal Attributes

• Strong sense of ownership — you take responsibility for your portfolio and follow through.
• Clear communicator, confident in handling both written and verbal customer interactions.
• Organised and detail-oriented, comfortable managing deadlines with guidance from senior colleagues.
• Open to learning and genuinely motivated to grow your process knowledge over time.
• A collaborative team player who knows when to ask for support and when to act independently.
• Curious and pragmatic approach to solving problems.

Languages

• Proficiency in English — written and spoken.

What we consider a plus

• Bachelor’s degree or at least three years of completed undergraduate studies.

What’s in it for you

At Amer Sports, you’ll be part of a global community of people who care about what they do and how they do it. Across our teams and brands, we are driven by ambition, collaboration, and a shared purpose of elevating the world through sport.

• Flexibility: Choose how you work best with flexible hours and hybrid work options, and take time to contribute beyond your day-to-day role with two additional paid volunteer days.
• Health & active lifestyle support: Stay active and take care of your wellbeing with private medical care, MyBenefit cafeteria platform, well-being initiatives, and opportunities to join company sports activities.
• Employee benefits: Benefit from employee discounts on quality products from our iconic brands, a cafeteria benefits platform, life insurance, holiday subsidies, and convenient office perks.
• Learning and development support: Grow your skills and confidence with financial support for education, professional courses, certifications, development opportunities, and language learning.
• Global collaboration: Work with diverse, international teams and collaborate across brands, functions, and markets, learning from different perspectives along the way.
• Access to a global network of leading brands: Work within a global collective of iconic sports and outdoor brands, gaining exposure to different businesses, perspectives, and opportunities across Amer Sports.
• We’re in the game together: Join a culture built on trust, support, and shared responsibility, where progress is achieved together and success is celebrated as a team.
• Purpose-driven environment: Be part of work that supports healthier, more active lives through our iconic sports and outdoor brands.
• Small teams, real impact: Contribute in small, trusted teams within a global company, where your ideas matter and your work can create real impact.
• Excellence in how we work: Join an environment where quality, innovation, and continuous improvement matter, and where people are encouraged to raise the bar in how work is done.
• Ambitious career development: Develop your skills through meaningful work, new challenges, and collaboration with experienced colleagues.
• Modern technologies and ways of working: Be part of teams that work with modern technologies and continuously evolve how we build, operate, and improve our digital solutions.
• Finance team advantage: As a member of our Finance team, you’ll work at the core of a global business, driving transformation, supporting growth, and shaping the future of finance across iconic sports and outdoor brands — all within a dynamic, fast-evolving environment.

What to expect from the recruitment process

1. CV screening: Every CV is reviewed by a human.
2. Phone screening: A conversation with Amer Sports’ Talent Acquisition Team to discuss the role, our organization, and your expectations.
3. Interviews: 2 rounds, including interviews with the hiring manager and prospective team.
4. English proficiency evaluation
5. Case studies or assessments: Your role may require practical tests, such as presentations or case studies.
6. Feedback and decision: We aim to provide feedback throughout the process.

Interested?

Please submit your application via the application form. CVs sent by email will not be considered or processed.

If you have any questions or need clarification at any stage of the application process or during your journey with us, please don’t hesitate to reach out to [email protected].

Apply and join us in striving for excellence at each step!

About Amer Sports

Amer Sports is a global group of iconic sports and outdoor brands, including Arc’teryx, Salomon, Wilson, Peak Performance, and Atomic. Our brands are known for their detailed craftsmanship, unwavering authenticity, and premium market positioning. As creators of exceptional apparel, footwear, and equipment, we pride ourselves on cutting-edge innovation, performance, and designs that allow elite athletes and everyday consumers to perform their best. With over 15,400 employees globally, Amer Sports’ purpose is to elevate the world through sport. Our vision is to be the best sporting goods company in the world. With corporate offices in Helsinki, Munich, Kraków, New York, and Shanghai, we have operations in 40 countries and our products are sold in 100+ countries. Amer Sports generated $6.6 billion of revenue in 2025. Amer Sports, Inc. shares are listed on the New York Stock Exchange. For more information, visit www.amersports.com.

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