Amer Sports - Monitoring and Observability Architect - N’importe où

B2B or Employment contract | Full-time | Hybrid or Remote work with occasional visiting our office in Kraków

Amer Sports Global Business Services is looking for an experienced Monitoring and Observability Architect to help shape the future of our global IT operations. In this role, you will define and govern the enterprise-wide observability framework, ensuring reliable and actionable visibility across infrastructure, cloud platforms, networks, applications, and end-user experience.

You will play a key role in setting the technical direction for monitoring and observability across the organization, establishing standards and best practices that improve operational reliability, accelerate issue detection, and support data-driven decision making. Working closely with global IT teams, you will help ensure that our systems remain stable, scalable, and transparent as Amer Sports continues its technology transformation.

What you will be doing:

Enterprise Observability Architecture

• Define and maintain a coherent, enterprise‑wide Observability architecture, covering metrics, logs, traces, application performance monitoring, and end‑user experience monitoring.
• Establish architectural patterns and reference designs to ensure consistent, scalable, and high‑quality telemetry across all layers of the digital ecosystem.
• Define long‑term architecture roadmaps aligned with global IT strategy and technology transformation initiatives.
• Ensure observability capabilities enable proactive detection, fast diagnosis, and continuous improvement of service reliability.

Standards, Governance & Adoption

• Establish and enforce standards for instrumentation, tagging, naming conventions, baselines, dashboards, and alerting patterns.
• Define and maintain the Observability governance model, including decision frameworks, onboarding standards, and compliance requirements.
• Deliver reusable templates, guidelines, and best practices to support consistent adoption across domains.
• Promote observability maturity and data‑driven operational practices across engineering and operations teams.

Platform Ownership & Evolution

• Own the Observability platform roadmap, operating model, and architectural evolution.
• Ensure data quality, retention policies, access control, and platform performance in line with internal security and compliance standards.
• Drive continuous improvement initiatives to optimize coverage, reliability, and cost efficiency.
• Evaluate new observability technologies and capabilities to guide future platform enhancements.

Service Health, Alerting & Reliability

• Define service health models, dependency maps, and reliability indicators such as SLIs and SLOs.
• Set alerting strategies and standards, including severity models, routing, escalation, and noise reduction.
• Oversee the design and evolution of service dashboards and operational reporting.
• Analyze trends in telemetry and alerting data to identify systemic reliability improvement opportunities.

Cross‑Functional Collaboration

• Collaborate closely with Infrastructure, Cloud, Network, Security, Application, and Regional Operations teams to ensure consistent implementation of observability standards.
• Lead observability forums and working groups to align stakeholders on architecture and best practices.
• Support service onboarding and major incidents by ensuring full visibility and identifying monitoring gaps.
• Act as a trusted architectural advisor for observability‑related topics across the organization.

What you need to succeed:

Education & Experience

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
• 7+ years of experience in Monitoring, Observability, Site Reliability Engineering, Platform Engineering, or Infrastructure / Cloud Architecture roles.
• Proven experience designing, governing, and scaling complex observability or telemetry architectures.
• Experience working in large, distributed, hybrid, or cloud‑native environments.

Technical Expertise

• Strong expertise in telemetry technologies, including metrics, logs, traces, distributed tracing, application performance monitoring, and end‑user experience monitoring.
• Solid understanding of cloud platforms, containerized and distributed systems, and networking concepts.
• Experience with Kubernetes‑based environments and modern platform architectures.
• Ability to design scalable, integrated observability solutions and automation frameworks.
• Familiarity with reliability engineering concepts, including SLIs, SLOs, error budgets, and service dependency mapping.

Skills & Personal Attributes

• Strong architectural mindset with the ability to balance long‑term strategy and operational realities.
• Excellent communication and stakeholder management skills.
• Proven ability to define standards and drive organizational alignment across multiple teams and domains.
• An analytical, structured, and data‑driven approach to problem-solving.
• Comfortable operating in complex, global environments with multiple stakeholders.

Languages & Certifications

• Fluent English, both written and spoken.
• Relevant certifications (e.g. cloud platforms, SRE, observability / APM tools) are considered an advantage but are not mandatory.
• Continuous learning mindset and interest in evolving observability and reliability practices.

What’s in it for you:

With us, you’ll inspire others to embrace the joy of sports while connecting with a global network of passionate individuals. We foster a dynamic and supportive culture that empowers you to innovate, grow professionally, and pursue your passion for both sports and the outdoors.

• Meaningful projects: Contribute to interesting projects with dedicated teams, making a real impact and driving positive change.
• Smooth transition: Benefit from a comprehensive onboarding program designed to help you integrate seamlessly into our organization.
• Collaborative excellence: Join teams obsessed with design, innovation, and excellence, collaborating with exciting global partners.
• World-leading brands: Engage with our iconic sport and outdoor brands that help people reconnect with themselves and nature.
• Shared passion for sports and the outdoors: Fuel your passion for sports and outdoor activities, inspired by our athletes, products, and the pride we take in our work.
• Authentic community: Be part of a culture that values authenticity and fosters trust within a global community.
• Global collaboration: Collaborate with diverse teams from across the world, sharing perspectives and driving collective success.
• Collective success: Push each other to reach full potential, celebrate wins together, and enjoy a workplace that feels like a community.
• Discounts on quality products: Benefit from compelling discounts on our own-brand products (including Arc’teryx, Salomon, Wilson, Atomic, Peak Performance, and more).

Our Candidate-Centric Hiring Process:

At Amer Sports, we strive to make our hiring process seamless and engaging. Every CV is reviewed by real people, not AI, so your application receives the attention it deserves. Here’s what you can expect:

1. Phone Screening
2. Interview
3. 2nd interview
4. Feedback & Decision

Apply now!

Please submit your application exclusively via the application form. CVs sent by email will not be considered or processed.

If you have any questions or need clarification at any stage of the application process or during your journey with us, please don’t hesitate to reach out to talentacquisition@amersports.com. We’re here to provide you with the support and information you need to make your experience with Amer Sports as smooth and enjoyable as possible. Your success and satisfaction are our top priorities, and we’re always here to assist you!

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