UGG Area Manager DE/NL/Belgium

At Deckers Brands we don’t just create shoes, we create lifestyles. We are about opportunity. Opportunity to create, to grow and to have an impact. We want all our people to be as successful as they can be, to reach their full potential.

We want to positively impact the world, whether that be with our Do Good and Do Great community involvement, or through employing sustainable business practice and socially responsible operations. How we continue this journey is down to our 3,000 strong global team, across our brands (UGG, HOKA, Teva and Koolabura by UGG). No matter where you are based within our team, we are committed to helping our people thrive.  We will offer you a generous employee benefits package, as well as health, wellness, and career development support.

COME AS YOU ARE  

We believe that the company you build is defined by the company you keep. We believe that a diverse, inclusive culture drives creativity and success. We believe that open hearts and minds together can unleash the potential of a brilliant mix of people—in every corner of Deckers. We strive to create a workplace that values ALL people, where we embrace differences, and everyone feels empowered to bring their full, authentic selves to work. Because the more perspectives we share, the better we can be. 

The Role:

In this role you will provide inspirational leadership to Store Managers across your region, developing a shared commitment to deliver regional and wider DTC business goals for UGG.

You will collaborate with key stakeholders across the business to communicate and influence localized support and investment for stores within your region.

You’ll act as a Global Ugg Brand Ambassador delivering pinnacle brand customer experiences across your stores.

We’re looking for a candidate who will drive operational excellence whilst delivering 100% compliance upholding exceptional retail standards.

Your Impact:

  • Act as an inspirational Line manager to Ugg Store Managers, ensuring all teams are aligned with a clear brand vision and measurable business objectives
  • Communicate regularly with your stores on a weekly basis via visits, virtual and written correspondence
  • Grow store and regional sales year on year and maximize store profitability as well as manage regional new store opening opportunities and refits
  • Drive excellence across flagship full price and outlet store business models
  • Work collaboratively with the EMEA Retail function to deliver DTC business strategy and goals
  • Ensure all business activities are compliant with local laws, regulations, and operating policies in your region
  • Drive stores to exceed customer service standards at every customer touch point
  • Coach and develop Ugg Store Management to optimize performance and provide succession for the business
  • Lead the recruitment, selection, and onboarding of Store Management
  • Travel regularly within the region and internationally as required
  • Champion Deckers values to ensure they are at the core of our business

Who You Are:

  • Demonstrates the Decker’s values.
  • Ambitiously driven and believes in own ability to lead the UGG brand forward within the EMEA region
  • An approachable leader, leading by example and celebrating collaborative success
  • You demonstrate high levels of emotional intelligence
  • You are commercially minded and driven by results
  • Able to work flexible hours and travel at short notice in line with the business need
  • You have a thorough understanding of all operational procedures and retail compliance measures
  • Articulate and able to communicate cross functionally across the EMEA and DTC business

We would Love to Hear from People with:                

  • Retail management experience in a similar industry
  • Experience as an established multi-site manager is a plus
  • An understanding of Employee Relations and HR policy and procedure in your region

What We Will Give You:

  • Competitive Pay and Bonuses – We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.
  • 32 Days Holidays + Bank Holidays & some time away from work – on top of generous holiday allowance, we can generally take advantage of half day Fridays providing our work is finished for the week.
  • Extras, discounts, perks & volunteering opportunities – Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras.
  • Growth and Development – Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development including Global Mentorship Programme
  • Hybrid & Flexible Working Environment

Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.

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