New Balance - Office Coordinator (12 month Fixed Term) - Amsterdam

JOB MISSION: 

The Office Coordinator will provide an efficient, professional, and welcoming reception service to visitors and associates. In addition, this position will assist our Office Manager by providing administrative support to office needs and assisting other departments where required.   

This role is a full-time role with the days and hours of work being Monday – Friday 08:30am till 16:30pm.   

This is a 12-month fixed-term contract position.   

MAJOR ACCOUNTABILITIES: 

Reception, Deliveries & Post: 

• Provide a welcoming reception service to visitors and follow the booking–in process required.  

• Ensure the reception area, kitchen area and Auditorium is always clear and maintains a professional image of the New Balance brand. 

• Sign and manage the parcel deliveries for the office. 

• Ensure all parcels are moved promptly, reaching the correct person and department. 

• Answer and direct telephone calls. 

• Ensure anything being posted out is addressed and labelled correctly. 

• Send items via UPS. 

• Continuously improving processes to be more efficient. 

Administration: 

• Provide support to the Office Manager on any administration tasks. 

• Ensure all third-party contractors sign confidentiality agreements. 

• Assist with internal office moves and internal events. 

• Manage and create SOP’s (Standard Operating Procedures) and keep them up to date. 

• Overall responsibility for access passes for all associates, contractors, and visitors. 

• Ensuring provision of office consumables – milk, tea, coffee, stationery, coffee machines. 

• Raise and manage the purchase order process.  

• Assist with sample sales, charity days, volunteering and other events as required. 

• Provide support to other departments when required.  

REQUIREMENTS FOR SUCCESS: 

• Relevant experience in a similar position and environment. 

• Service and people-oriented minded.  

• Willingness to learn and take on new tasks. 

• Professional approach with a flexible communication style and the ability to be assertive.  

• Continuous improvement mindset. 

• Conscientious, proactive approach, and uses own initiative   

• Strong organisation, prioritisation skills, and ability to handle multiple tasks and projects.  

• Totally customer focused with the desire to provide a great place to work for our associates.  

• Ability to remain and respond calmly under pressure. 

• Fluency in Dutch and English is an essential requirement.  

• Microsoft Office skills. 

• First Aid qualification is desirable (BHV).  

• Great teammate.  

BENEFITS: 

• Discretionary Bonus Opportunity  

• Discount on the health insurance 

• 8% holiday allowance 

• Pension Scheme 

• 25 days Annual Leave per year  

• Up to €250 travel allowance each month 

• On-site Gym 

• Employee Discount 

• Sports subscription services 

• Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)