Columbia Sportswear Company - Digital Account Specialist – Amazon - Lancy

🔝 Reports to: Digital Key Account Manager

📑 Permanent contract

📍 EMEA HQ, Geneva, Switzerland

👩‍💻🏡 Hybrid mode (2 days/week home-office)

📆 Start date: at the earliest convenience

OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.

At Columbia Sportswear, we’re as passionate about the outdoors as you are. And while our gear is available worldwide, we’re proud to be based in the Pacific Northwest, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: “It’s perfect. Now make it better.” As pioneers of relentless improvement, we are constantly evolving

Discover a world of diversity within our team of 700+ across 13 European countries, united by the common goal of elevating Columbia to the pinnacle of outdoor brands in Europe. Our omnichannel approach seamlessly integrates Columbia and Sorel brands' engaging in-store and online experiences.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.

ABOUT THE TEAM

You’ll join the Digital Sales team based in Geneva, working at the intersection of e-commerce, operations, and sales strategy. Our team is passionate about building strong partnerships with key digital players—especially Amazon—and making data-driven decisions to drive sell-through, improve visibility, and ensure our Columbia and SOREL products are always ready to meet customer demand. You’ll collaborate closely with Sales and Key Account Managers, Planners, Merchandisers, and Customer Operations teams across Europe to ensure seamless execution from product launch to post-season management.

ABOUT THE POSITION

As a Digital Account Specialist, your mission is to support and optimize the performance of our Amazon account across all aspects of the digital sales cycle. From preparing seasonal assortments and managing line lists, to analyzing sales and stock data and coordinating operational tasks, you'll be the key driver ensuring our products are visible, available, and performing. You’ll act as the operational lead with Amazon’s brand specialists and internal teams, making sure everything from content to deliveries is aligned. You’ll also play a strategic role in identifying improvements, elevating our forecasting practices, and benchmarking digital best practices to help us stay ahead in a fast-evolving landscape.

HOW YOU’LL MAKE THE DIFFERENCE

• You’ll build and manage seasonal product assortments, comparing with past seasons, identifying gaps, and collaborating with merch and planning to build accurate forecasts.
• You’ll lead the sell-in preparation process, presenting assortments and forecasts with a strong focus on analytics and sales performance.
• You’ll track sales-through and inventory using tools like Power BI to anticipate needs and suggest replenishment opportunities.
• You’ll coordinate in-season operations, ensuring product availability, delivery accuracy, and catalogue integrity on Amazon.
• You’ll be the key liaison with Amazon’s Brand Specialists, owning the daily follow-ups on visuals, product descriptions, deals, availability, payment reconciliations, etc.
• You’ll partner with internal stakeholders (distribution center, planning, customer service, sales ops) to keep operations running smoothly and efficiently.
• You’ll contribute to longer-term initiatives like contributing to the launch of the marketplace business model, improving forecasting, exploring automation through AI, and benchmarking content best practices across other brands on Amazon.

YOU ARE

• Passionate about diving into data and solving complex problems through analysis and collaboration.
• Comfortable navigating between detail-oriented tasks and big-picture thinking.
• Naturally proactive—you take initiative and lead conversations with confidence and curiosity.
• Comfortable working with people from different cultures and backgrounds, showing openness and adaptability.
• Not afraid to challenge the status quo, make recommendations, and influence decision-makers with insights.
• A strong communicator who can switch from operational follow-ups to strategic discussions with ease.

YOU HAVE

• Previous experience in operations roles such as demand planning, order book management, sales and account operations, or supply chain optimization.
• Experience working with the Amazon environment is a strong plus.
• Advanced Excel skills (pivot tables, VLOOKUP, IF functions) and familiarity with data tools like Power BI.
• A solid understanding of how digital accounts operate—from forecasting and logistics to product content and sell-through.
• A strong sense of ownership and the ability to drive projects independently while working cross-functionally.
• Fluency in English (other European languages are a plus).

PERKS & BENEFITS

🎁 Significant discounts on Columbia and Sorel products

🌍 Soft mobility policy (Geneva office only)

👩‍⚕️ Health insurance allowance for employees in Switzerland

🧘‍♀️ Pilates and yoga classes on our premises, and running groups or sports activities

📚 Unlimited access to LinkedIn Learning

📖 A monthly Learning Hour for training, discovery and learning

👩‍🏫 Unlock your potential: access to in-house training courses (feedback, leadership, Insights®…)

🌈DEI initiatives to exchange and strengthen our involvement around these themes

ABOUT THE CULTURE

• At Columbia Sportswear, we value an inclusive and open culture that emphasizes the absence of barriers between team members. We are committed to fostering a sense of belonging by encouraging personal connections at all levels, which creates a cohesive and supportive work environment.
• Team members serve as ambassadors for our brand, finding motivation in being part of an organization dedicated to activities they are passionate about. This dedication reflects our commitment to building a team that takes pride in our products and values.
• We offer the opportunity to work for a US-based company within a multicultural environment, where your job has an impact across different countries.
• Our "Always Be Learning" culture of continuous learning enables our employees to identify and develop skills that will enable them to continue to grow within the company.
• "Unlock Your Potential" is the spirit that characterizes our vision of employees' development: to offer them opportunities to grow, in their job, in their team or even to change jobs completely. We grow our people to grow our business.

To learn more about us and our culture, visit our page on Welcome To The Jungle: https://bit.ly/49bl1i5

ABOUT THE HIRING PROCESS

1️⃣ Ready to unlock your potential at Columbia Sportswear Company? Apply now to help us connect active people with their passion! The hiring team will review your application in the following weeks.

2️⃣ If your application is selected: a 30-45mn introductory interview with our Talent Acquisition Team to talk about yourself, your motivations and the role

3️⃣ Interview with the Hiring Manager + Excel case study

4️⃣ Interview with the Hiring Manager and the Trade Marketing Specialist

5️⃣ Your unique strengths align perfectly with our team: we are thrilled to extend you an offer!

#LI-LA1

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.