Job Description

You are very customer-oriented and have experience in this field.   

You speak Danish fluently or at least, Norwegian fluently in addition to English.   

You have a particular interest for sport and outdoor industry ? ⛷️

Have a look on our new job ad! ⬇️

Join our customer service team, where you’ll deliver efficient and consistent service from start to finish, supported by your expertise and enthusiasm. Your role will include:

  • Providing excellent proactive customer service by building strong relationships and ensuring seamless communication both internally and externally.
  • Ensuring all customer needs are met and opportunities maximized by accurately interpreting and actioning instructions and requests.
  • Processing customer orders accurately in our IT systems, meeting all SLAs, and upselling additional products and services where appropriate.
  • Taking ownership of all orders to ensure they are completed on time and in full, keeping customers informed professionally and honestly.
  • Establishing and maintaining good communication channels with customers and colleagues to address any problems and issues.
  • Achieving individual and team targets, objectives, and personal development goals.
  • Supporting colleagues as needed and identifying opportunities to enhance existing practices.

Join us and make a difference in delivering exceptional customer service!

 

Qualifications

  • Languages: Fluency in Danish (or Norwegian) and English
  • IT Skills: Good knowledge of Excel, knowledge of SAP is a plus
  • Skills:
    • Effective interpersonal and communication skills
    • Excellent attention to detail
    • Be able to work well as part of a team whilst also having the ability to work on own initiative and be self-motivated
    • Strong customer focus
    • Proactive
    • Ability to thrive in a sale driven team environment
    • Highly organised with a “can-do” attitude
    • Experience and passion for the Sports and Outdoor Industry with focus on Golf and Winter Sport

 

Additional Information

Full-time, permanent contract

Position based in Lørenskog, Norway

Job Overview
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