Salomon - Retail Operation Specialist W/M/O - Annecy

Job Description

We are looking for a Retail Operations Specialist to manage the planning and analysis of retail sales in a specific geographic area. In this role, you will be responsible for identifying business opportunities and prospects that could drive future sales. You will also be tasked with developing short-term sales plans, evaluating the operational needs of clients, strengthening brand and product awareness, and proposing tailored solutions.

Your missions :

• Drive weekly Global Retail business reports for the Leadership team and a weekly action plan both for the Retail Department and all stores,
• Drive, take ownership and execute the Global Retail commercial calendar to reach the yearly KPI targets, in close collaboration with the Ecom team.
• Lead global strategic projects with internal and external stakeholders for all retail channels,
• Lead and monitor the NPS (Net Promotor Score) and customer data collection in store,
• Collaborate to the content creation for training, webinars, and retail summits,
• Actively collaborate on a frequent basis with the merchandising team and inform shops on new products, shortages, to develop the macro calendar and define the strategy for sales,
• Lead and manage complex projects dealing with different stakeholders.

Qualifications

Essential Skills & Experience

• Master’s degree in Business Management or Marketing.
• At least 3 years of experience in the retail industry (in-store experience is a plus) or 2 years in a similar role within an international environment.
• Solid background in project management.
• In-depth understanding of retail operations and shop management.

Essential competencies

• Effective at prioritizing tasks and managing multiple responsibilities.
• Skilled in expressing and defending ideas with confidence.
• Both a collaborative team player and an independent self-starter.
• Proficient in analyzing and synthesizing complex information.
• A proactive listener with a solutions-oriented mindset.
• Maintains a positive attitude, adapts well to ambiguity, and handles challenges with resilience.
• Demonstrates creativity in developing innovative solutions.

Desired qualifications

• Languages skills : Proficiency in English at a C1 level required (C2 is an advantage).
• Computer skills : 
  • Advanced knowledge of the Microsoft Office Suite.
  • Familiarity with CEGID – Y2 and Point-of-Sale (POS) tools.

Additional Information

Permanent Contract, Full Time

Job based in Annecy (74), FRANCE

Need to travel about 20-25% of your time