New Balance - Quality Auditor - Remote, Brazil

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

MAJOR ACCOUNTABILITIES:

• Manage quality control in process for the assigned are of responsibility and follow up with improvements for those quality / manufacturing issues found during line audits.                          
• Conduct OIB audit, daily/weekly analysis to ensure product quality consistently meets NB standards.
• Randomly check that incoming Materials, Components & Finished Shoe tests meet NB standards.
• Identify quality improvement opportunities and implement quality initiatives. Support sourced factory quality project implementation and documentation of policies / best practices stemming from projects.
• Monitor product delivery /on-time status by eliminating quality issues before they cause delays.           
• RSL control: Conduct audit based on OIB to ensure all chemicals are 100% compliant with NB CIL
• Participate in production trials for all assigned new styles. Work with PCE to ensure all pending issues related to quality being fixed before mass production.                                                         
• Drive the production team of the supplier factory to take initiative in making continuous improvements for quality and productivity through optimizing processes, such as tools and gauges, etc.
• Work with the factory team for 6S and Lean management improvement.
• Work with suppliers to complete detailed inspection reports, 8D reports for Issue Resolution, and reports for management on quality trends including defect rates and corrective actions.

MAIN COMPETENCIES REQUIRED:

• Technical Professional – Has technical knowledge to find potential quality issues and drive to solve them in the production trial stage. Understands various footwear constructions, materials, processes.
• Attention to Detail – Good eye for product: Ability to identify defects in the product an classify them according to NB standards (minor/major, B/C grades)
• Good communication skill – Able to communicate with any needed stakeholders (regardless of their position or department) to solve problems.
• Process control mindset – Actively involved in ensuring process capability at an early stage instead of focusing only no finished products at the SI stage
• Integrity and Teamwork – Focus on facts & data/ Objectively treat /solve /report any quality Issues. Collaboratively solve issues with supplier for mutual benefit
• Personal responsibility – Take strong personal responsibility to own and execute assignments without the need for close supervision.

REQUIREMENTS FOR SUCCESS:

• At least 6 years of work experience in the quality- related function of footwear industry, including at least 3 years in the quality auditing area
• Bachelor’s degree (preferable)
• Good oral and written English (preferable)
• Conversant with MS office
• Solid hands-on experience in quality system maintenance, preferably with knowledge in 6 Sigma, Lean, ISO9001, etc.;
• Good project management skills with experience in participating in quality improvement projects
• Strong process control mindset and ability to work independently
• Strong communication skills
• English Language skills preferred
• Good interpersonal skills to enable effective cross-functional teamwork

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates. North American office-based associates are expected to come into the office on Wednesdays, with other occasional in-office days for in-person meetings and events as needed. Our offices are fully open and amenities are available across our North American office locations.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.