New Balance - Office Co-ordinator - Bolzano

JOB MISSION: 

• To provide an efficient, professional, and welcoming reception service to visitors 
• Provide support to other departments with administration tasks 

MAJOR ACCOUNTABILITIES: 

Reception, Deliveries & Post 

• Provide a welcoming reception service to visitors and follow the booking in process required 
• Ensure the Reception area is always clear and maintains a professional image of the New Balance brand 
• Sign and manage the parcel deliveries for the office  
• Ensure all parcels are moved promptly, reaching the correct person and department – this can be a large amount each day  
• Answer and direct telephone calls 
• Book taxis as requested and monitor usage versus invoicing 
• Ensure anything being posted out is addressed and labelled correctly: 
• Mail 
• UPS 
• Frank EU and International mail 
• Complete forms for recorded/special items or UPS 
• Order all UPS bags, airway bills, seals etc. 
• Continuously improving processes to be more efficient 

Administration 

• Provide support to other departments with administration tasks 
• Ensure all third-party contractors sign confidentiality agreements, undertake their own risk assessments, and have their own insurance 
• Assist with internal office moves 
• Overall responsibility for access passes for all associates, contractors and visitors ensuring all associates have the correct security access 
• Ensuring provision of office consumables – milk, tea, coffee, stationery, coffee machines, franking machine, business cards 
• Raise and manage the purchase order process 
• Co-ordination of sample sales, charity days, volunteering and other events as required 
• Professional communication  
• Provide support to other departments when required 

REQUIREMENTS FOR SUCCESS: 

• Willingness to learn and take on new tasks 
• Professional approach with a flexible communication style and the ability to be assertive 
• Continuous improvement mindset 
• Conscientious, proactive and uses own initiative  
• Multitasking, organisation, and great prioritisation skills 
• Microsoft Office skills 
• Totally customer focused with the desire to provide a great place to work for our associates 
• Remains and responds calmly under pressure 
• Team player