Salomon - Store Manager Castel Guelfo - Castel Guelfo di Bologna

Job Description

The Store Manager is responsible for building and leading a high performing store team to ensure that they;  

• Achieves set goals
• Effectively executes brand standards 
• Deliver operational excellence
• Adhere to financial targets
• Be a proactive and positive team player

The Store Manager provides the highest level of customer experience and delivers the vision of the brand, supporting and mentoring the Assistant Store Manager and the Store Team with their personal and career development. 

 

Qualifications

Leadership

• Motivate and inspire the team by articulating the compelling vision for the store, reflecting and maximising the power of the Salomon brand
• Manage all aspects of the store scorecard: people, operations, finance and customers to deliver consistently high performing results

Customer Service

• Act as a role model and ensure that the team understands the customer’s needs and profile, so they can deliver consistently high-quality service
• Present and visible on the shop floor, interacting with customers and team members

Operations

• Effectively manage the store inventory levels ensuring the market and customer needs are met
• Deliver operational best practice through partnership with the District Manager
• Oversee activities, adhering to building safety, health and safety standards and inspections; maintaining a safe and secure environment for the team and customers
• Manage the staff scheduling ensuring appropriate staff cover
• Ensure the company’s policies are understood and adopted by all team members

Sales and Finance

• Manages the resourses to achieve the budgeted level of operating expenses spend and the in-store customer service experience
• Monitor a loss prevention program to protect the company’s inventory and assets
• Analysis of sales trends to ensure optimal product selection and maximisation of sales
• Deliver the P&L and retail KPI’s in line with budget and forecast

Recruitment, Training and Education

• Effectively lead the in-store team recruitment
• Work with the ASM to ensure that all members of the team receive effective onboarding and ongoing training and education
• Actively support and deliver the personal career development opportunities of the store team

 

Additional Information