Columbia Sportswear Company - Sales Consultant - Ellesmere Port

OUTLET SALES ASSOCIATE – FULL TIME / PART TIME

Location: Cheshire Oaks

Reports to: Store Manager

Effective Date: 01 November 2024

ABOUT THE POSITION

We’re looking for an experienced Sales Associate to join our Columbia Retail team in Cheshire Oaks.

As a Sales Associate, your contribution will be essential to provide the best in-store experience to our customers. As an ambassador of the brand, your mission will be to understand customer’s needs and advise them on products.

HOW YOU’LL MAKE A DIFFERENCE

• Provide all customers with an excellent service giving advice on our products to elevate the consumer experience.
• Be a proud ambassador of Columbia by providing information to all customers on current product features and benefits.
• Create consumer loyalty through high-quality interactions with the goal of increasing brand engagement and conversion to sales.
• Ensure that all our products are displayed in accordance with the Company’s VM guidelines.
• Maintain a positive working environment and communication with all management and staff.
• Ensure company’s policies & procedures are followed and suggest improvements.
• Capability to operate POS system.

WHAT MAKES YOU SUCCESSFUL?

• Experience in a customer service and/or sales-oriented position.
• Reliable, responsible and committed.
• You are passionate about customer service and love to interact with people.
• Attention to detail throughout the day for store standards.
• You enjoy working in a team and bring interpersonal skills.

• Willing to join a high performing team willing to undertake challenges.
• Available to work on flexible schedule, including Saturday, Sunday and bank holidays.

BENEFITS

• Build new skills, develop your potential, and grow within our company.
• Monthly bonus scheme.
• Staff discount.
• Uniform provided.

Ready to join Columbia? Together, let’s unlock the outdoor for everyone!

Columbia Sportswear Company celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.