On - Senior D365 F&O Functional Consultant (Retail) - Zürich

Team for Career Site

Technology

In short

In the dynamic landscape of On, the tech thrives much like a spirited runner: always moving, always improving. We are building technology that continues to supercharge the growth of On, helping to ignite the human spirit through movement.

As an integral part of On’s D365 F&O team, you’ll find yourself at the heart of a fast-paced, diverse environment. Our ecosystem thrives on collaboration — a confluence of curious minds challenging and learning from one another, always seeking the uncharted. Here, we venture into new territories of technology, continuously refining our approach and embracing challenges head-on.
Your role will be pivotal in shaping the strategic direction of our D365 F&O implementation, driving innovation within the Retail domain, and mentoring a team of functional consultants to ensure successful delivery of complex projects.

Your mission

– Guide and mentor: Provide guidance and mentorship to a team of functional consultants, fostering their growth and development within the D365 F&O Retail domain.
– Strategic vision: Contribute to the strategic roadmap for D365 F&O, aligning it with On’s overall business objectives and technology vision, with a focus on optimizing Retail operations.
– Solution architecture: Collaborate closely with Solution Architects to design and deliver complex solutions for the Retail industry, ensuring scalability, performance, and maintainability.
– Stakeholder management: Build strong relationships with key business stakeholders in Retail (e.g., store operations, merchandising, e-commerce), effectively translating their needs into functional requirements and managing expectations throughout the project lifecycle.
– Process optimization: Analyze and optimize existing Retail processes, leveraging D365 F&O capabilities to drive efficiency, enhance customer experiences, and improve operational performance.
– Best practice champion: Promote the adoption of D365 F&O best practices and standards within the Retail domain, ensuring consistent and high-quality implementations across the organization.
– Risk mitigation: Identify and mitigate potential risks and challenges associated with D365 F&O implementation in the Retail industry, ensuring project success and minimizing disruptions.
– Continuous improvement: Drive continuous improvement initiatives within the D365 F&O Retail domain, staying abreast of industry trends and emerging technologies (e.g., omnichannel retailing, clienteling, AI-powered recommendations).

Your story

– 8+ years of proven experience in Dynamics 365 Finance and Operations, with a strong focus on the Retail module and related functionalities.
– Demonstrated experience in leading and mentoring teams of functional consultants in the Retail industry.
– Deep understanding of Retail business processes, including:

Store operations (POS, inventory management, customer service)

Merchandising (assortment planning, pricing, promotions)

E-commerce (online sales, order fulfillment, digital marketing)

Supply chain (procurement, warehousing, logistics)

Finance (sales, payments, accounting)

– Extensive knowledge of D365 F&O modules relevant to Retail, such as:

Retail and Commerce

Sales and marketing

Inventory management

Warehouse management

Customer service
– Proven ability to conduct fit/gap analysis, develop functional specifications, and design end-to-end solutions for Retail businesses.
– Experience in defining and executing comprehensive testing strategies, including unit, integration, and user acceptance testing, for Retail functionalities.
– Excellent communication and presentation skills, with the ability to effectively convey complex technical information to both technical and non-technical audiences.
– Experience in leading and facilitating workshops and training sessions for end-users on Retail processes and systems.
– Strong analytical and problem-solving skills, with a proactive and results-oriented approach.
– Experience in managing multiple projects simultaneously, prioritizing effectively and meeting deadlines.
– A passion for technology and a desire to contribute to the success of a fast-growing, innovative company in the Retail industry.

Meet the team

You will be part of a cross-functional team consisting of engineers, product managers and functional consultants that implement features from design to deployment, being responsible and in charge of the full process and delivery. We encourage you to find new and innovative ways to solve issues through diversity of thought while at the same time enjoying working within a passionate team drawn from the global community. We live agile values, not just talk about it.