Columbia Sportswear Company - Sales Operations Analyst - Lancy

🔝 Reports to: Sales Operations Manager

📑 Permanent contract

📍 EMEA HQ, Geneva, Switzerland

👩‍💻🏡 Hybrid mode (2 days/week home-office)

📆 Start date: at the earliest convenience

OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.

At Columbia Sportswear, we’re as passionate about the outdoors as you are. And while our gear is available worldwide, we’re proud to be based in the Pacific Northwest, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: “It’s perfect. Now make it better.” As pioneers of relentless improvement, we are constantly evolving

Discover a world of diversity within our team of 700+ across 13 European countries, united by the common goal of elevating Columbia to the pinnacle of outdoor brands in Europe. Our omnichannel approach seamlessly integrates Columbia and Sorel brands' engaging in-store and online experiences.

Nestled at the heart of the Alps in Geneva, Switzerland, our European headquarters hosts the Executive Committee, go-to-market functions, and Planning and Logistics teams. In Schiltigheim, near Strasbourg, our shared services center thrives with over 100 professionals managing Finance and Operations/Customer Service. Our distribution center in Cambrai ensures swift delivery to customers, while our 30+ Columbia stores adorn major European outlet centers. Finally, the Sales and Trade Marketing teams are displayed in 3 regions across Europe, close to their customers and markets.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.

ABOUT THE TEAM

Located in our EMEA headquarters in Geneva (Switzerland), the Sales Operations team focuses on sales analytics, process & tools improvements, and general team support.

The department includes 4 people and belongs to the broader European Sales Team (70+ people).

The Sales Operations team develops, implements, and optimizes the processes, analytics, and tools to support the European strategy for both Columbia and Sorel brands.

Meeting this objective will require the team to work in close collaboration with several stakeholders (sales, e-commerce, marketing, merchandising, finance and operations) to deliver best-in-class analytics to facilitate decision-making and to continuously improve our processes and tools to gain efficiency.

ABOUT THE POSITION

Following an internal promotion, we are looking for a new Sales Operations Analyst to join our team. As a Sales Operations Analyst, you will play a pivotal role in driving the success of both our e-commerce and wholesale teams. By working closely with these teams, you'll develop powerful, data-driven analytics tailored to their specific needs. Your insights will enable them to identify growth opportunities, streamline processes, and pinpoint areas for improvement, ultimately contributing to the company's strategic goals.

This role is essential in ensuring our teams have access to clear, actionable data that will directly influence key business decisions and shape the future of our sales performance in an omnichannel approach. Additionally, you will support the inventory management strategy to optimize stock levels, maximize revenue, and minimize waste across Europe.

HOW YOU’LL MAKE THE DIFFERENCE

• Boost Sales with Data Insights: Collect and analyze sell-through data from European wholesale customers, working with sales teams and partners like SPS. Your insights will help leadership make smart decisions to grow sales and spot new opportunities.
• Enhance Decision-Making with Performance Tracking: Improve our European dashboard to monitor sell-through trends, compare data, and identify growth opportunities. Your work will help make fast, informed decisions that benefit the business.
• Drive Revenue through Inventory Clearance: Work with the European Value & Corporate Channel Director to create effective strategies for clearing excess inventory and maximizing revenue with accounts like Zalando Lounge, Veepee, TK Maxx, etc.
• Optimize E-Commerce Performance: Track and analyze key e-commerce metrics using tools like Adobe Analytics and Power BI. Your insights will shape eCommerce strategies and drive online sales growth.
• Deliver Reports that Lead to Action: Create and share regular reports on eCommerce performance, offering clear insights to help the team adjust strategies and improve results.
• Adopt Best Practices for Regional Success: Collaborate with the US eCommerce team to bring proven strategies to the European market, ensuring local success while staying aligned with global best practices.

• Participate in Projects: Actively participate in cross-functional projects as assigned, collaborating with various teams to deliver impactful results that drive business growth and efficiency.

By focusing on these areas, you'll make a real impact on sales and business success.

YOU ARE

• Data-driven: You thrive on using data to drive decisions and identify opportunities for improvement.
• Customer-focused: You understand the importance of tailoring your analyses and solutions to meet the needs of your business partners.
• Problem solver: You enjoy finding creative solutions to complex challenges, always looking for ways to improve processes.
• Team player and independent: You are comfortable working both collaboratively within teams and independently when needed, balancing both dynamics.
• Outdoor enthusiast: You share a passion for the outdoors, aligning with our company values.
• Fluent in English: You can communicate effectively in English, both written and spoken.

YOU HAVE

• Proficiency in Excel and Power BI (or similar data visualization tools): You can create and manage dashboards, turning complex data into clear, actionable insights.
• Bachelor’s degree in Business Administration, Economics, International Business, or a related field, or equivalent work experience.
• Minimum 3 years of experience in a similar role, or in customer service or supply chain functions, preferably within a multinational company.
• Experience in the apparel or footwear industry is a plus, giving you an edge in understanding market trends and customer needs

PERKS & BENEFITS

🎁 Significant discounts on Columbia and Sorel products

🌍 Soft mobility policy (Geneva office only)

👩‍⚕️ Health insurance allowance for employees in Switzerland

🧘‍♀️ Pilates and yoga classes on our premises, and running groups or sports activities

📚 Unlimited access to LinkedIn Learning

📖 A monthly Learning Hour for training, discovery and learning

👩‍🏫 Unlock your potential: access to in-house training courses (feedback, leadership, Insights®…)

🌈DEI initiatives to exchange and strengthen our involvement around these themes

ABOUT THE CULTURE

• At Columbia Sportswear, we value an inclusive and open culture that emphasizes the absence of barriers between team members. We are committed to fostering a sense of belonging by encouraging personal connections at all levels, which creates a cohesive and supportive work environment.
• Team members serve as ambassadors for our brand, finding motivation in being part of an organization dedicated to activities they are passionate about. This dedication reflects our commitment to building a team that takes pride in our products and values.
• We offer the opportunity to work for a US-based company within a multicultural environment, where your job has an impact across different countries.
• Our "Always Be Learning" culture of continuous learning enables our employees to identify and develop skills that will enable them to continue to grow within the company.
• "Unlock Your Potential" is the spirit that characterizes our vision of employees' development: to offer them opportunities to grow, in their job, in their team or even to change jobs completely. We grow our people to grow our business.

To learn more about us and our culture, visit our page on Welcome To The Jungle: https://bit.ly/49bl1i5

ABOUT THE HIRING PROCESS

1️⃣ Ready to unlock your potential at Columbia Sportswear Company? Apply now to help us connect active people with their passion! The hiring team will review your application in the following weeks.

2️⃣ If your application is selected: a 30-45mn introductory interview with our Talent Acquisition Team to talk about yourself, your motivations and the role

3️⃣ On-site interview with the hiring manager, including a business case

4️⃣ Interview with the main stakeholders and HR

5️⃣ Your unique strengths align perfectly with our team: we are thrilled to extend you an offer!

#LI-LA1

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.